Technology – COVID-19 Resources for State Leaders

September 1, 2020September 1, 2020

Accessible Telework: Strategies for Developing Inclusive State Agency Programs

By Elise Gurney, The Council of State Governments

Telework has increased substantially as a result of COVID-19. According to research reported by the National Bureau of Economic Research, about half of all employed Americans now work from home, including 35% of workers who switched to remote work during the pandemic. In response, many employers — including state government departments and agencies — are developing or revising their telework policies and programs. As they do, it’s critical that telework be accessible and usable to all employees, including those with disabilities. Not only does this enable more employees to benefit from the flexibility, time and cost savings and health protections offered by telework, it ensures that agencies comply with civil rights laws and disability-related policies.

July 24, 2020July 24, 2020

Keep Americans Connected Pledge Ends, Yet Broadband Access Remains Essential

By: Vanessa Grossl, CSG policy analyst

Broadband has long been hailed the new essential utility. For years, states and cities have been leveraging various resources and taking steps to increase access in order for communities to reach their fullest potential. Still, significant access gaps remain and, moreover, affordability is a barrier for many who live in areas where services exist. The pandemic has proven just how vital broadband access is for families to remain safe, healthy and connected.

June 23, 2020June 23, 2020

Businesses Turn to Tech to Meet State Re-Opening Guidelines

By: Vanessa Grossl, CSG policy analyst

Many businesses are using new and evolving technologies to remain open or to re-open while meeting state public health guidelines. Temperature checks, new sensors and cameras are becoming the new normal. Businesses are installing fever-screening stations and various digital trackers designed to help limit the spread of COVID-19. Some employers are pushing for continuous monitoring during work shifts and extra security personnel to assist with these endeavors. But state officials must weigh both privacy concerns and potential COVID-19 mitigation benefits in deciding whether to implement these emerging technologies.